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Google Rating

5.0

Leeds Audiology Clinic | Hearing Aids | Ear Wax Removal | Leeds

Anna R

10:48 08 Aug 22

Andrew the Audiologist and Emily the clinic manager were both great. Andrew was very informative and explained the process clearly and plainly. Highly recommended.

Amy Burnett

16:07 02 Aug 22

Very professional & friendly service. Had my ears unblocked and the whole procedure was explained thoroughly to me. No discomfort & could hear perfectly after. Price was good for the service provided :)

chris cotton

07:31 28 Jul 22

I was suffering from heavy wax build up which left me almost deaf in both ears. I had the ear irrigation treatment from LAC and within 15 minutes my hearing was the best I've had for a long time. All the staff were superb and welcoming. I highly recommend

Thenew Me

11:36 28 Jun 22

My GP surgery has stopped doing earwax removal. I found the LAC online and was very pleased with the politeness, care and effectiveness of the microsuction procedure. Hearing is back to normal! Thank you.

Kieran Power

15:27 09 Jun 22

Excellent treatment by Andrew. Quick, painless and excellent value for money. My ears are completely free from wax and my hearing is perfect again. I would recommend to anyone suffering with stubborn wax deposits or impaired hearing.

Norman B

12:41 03 Jun 22

Very professional audiologist, Andrew, gave me a full ENT audiology test which provided all the information I needed about my current hearing deficit. It enabled me to consider the option of hearing aids (no hard sell at all). I decided to persevere for the time being and repeat the test in 12 months to see what happens to my hearing ability in the meantime. A useful exercise at my age (66) and extremely good value.

Michael Ibbetson 07980384154

13:48 13 May 22

Had both ears syringed yesterday at this establishment. Brilliant! The procedure was fully explained to me. Was able to see inside my ears via TV screen before and after the procedure, no pain experienced, very satisfied. Would recommend this Clinic highly to anyone requiring treatment.

Janet Draper

19:06 04 May 22

Brilliant service and wouldn't hesitate to use them again if needed. I wasn't even aware my GP didn't do syringing anymore & I really needed them doing urgently. Phoned Leeds Audiology Clinic & they fitted me in the same week. Everything was explained & it was painless from start to finish. Thank you so much

Francesca Cheryl

17:54 19 Apr 22

Found LAC after having recurring issues with my ears for months and looking to find somewhere that could deal with it quickly. I was looked after so well, I was in and out within 5 minutes, the doctor was fantastic, friendly and I liked that he explained what he was doing, what he was looking for and the treatments. Will definitely be coming here in future for all things ear in future!

Roger Quick

13:52 19 Apr 22

Excellent in every way. I prefer irrigation (the traditional method) and this was carefully and expertly done. Wax was removed from my other ear by vacuuming; better than I have ever had it done before; quite painlessly. I trust Leeds Audiology Clinic, and will certainly use them again.

John Lamb

19:21 06 Apr 22

I found Leeds Audiology Clinic online after searching other places with 4-5 weeks waiting.I was booked online for an appointment with only a few days waiting time.My ear wax problem was so bad I could hardly hear.My doctor had told me the ear wax I had was solid but Andrew sorted it with no problem after explaining the procedure. A thoroughly professional service undertaken with care and understanding. Thank you for all you have done,highly recommended.

Rosalind Shapiro

16:18 04 Apr 22

A great experience from start to finish. Had the ear wax removed by microsuction. Everything was thoroughly and thoughtfully explained and the procedure was done with the utmost care and gentleness. Thank you for the first class service!

Toby Everitt

15:14 04 Apr 22

Had the most briliant impressions taken at LAC, could not have been more informative or helpful, in a wonderful clinic. Really took the time to explain things to me, along with using the latest equipment, I can't recommend them enough. Was a really good experience.

Rossett Green Lane

12:42 18 Mar 22

Excellent service and discussion and explanation of options, I am really pleased with the outcome and it is a new world. Informative discussions and not pushy , aftercare process good. I would highly recommend

Kathy Martin

22:49 28 Feb 22

I visited this practice for the first time today after my previous audiologist closed. I was incredibly pleased with the friendly and professional way I was treated. The hearing aids which I bought from my previous audiologist were upgraded and tweaked, and there was absolutely no pressure to purchase anything, in fact I was told that my hearing aids would last years. Great to get no ‘hard sell’, just a brilliant service. Highly recommended!

Nikita Kageler

14:05 31 Jan 22

Very professional service. Andrew really takes care to explain everything he is doing and why as well as making sure you’re comfortable. I would highly recommend this friendly and professional service. Emily is very friendly and you just feel at ease as soon as you enter the door.

Thomas Trueman

18:43 28 Dec 21

Can't recommend Leeds Audiology Clinic enough. Andrew was amazing and explains everything during the appointment, leaving me feeling relaxed and informed. Emily was welcoming at reception and really friendly. 5 stars!

Mandy Mary

23:20 20 Dec 21

I have taken my elderly mother here twice for ear syringing and on both occasions have received excellent care. Everything was explained to her well and all her many questions answered. The audiologist is so caring and professional and doesn't rush anything but takes his time to explain what he's doing. My mother won't go anywhere else now. I myself have attended this clinic too and also received the same level of care. I can't recommend them highly enough. Must also give praise to the absolutely wonderful receptionist whom I've spoken to on a few occasions regarding getting my mother an appointment. She is extremely caring and does her absolute best to give you the appointment you want.

faiser shakoor

08:23 29 Nov 21

My 12 year old son had ear ache and I decided to bring him here after reading their amazing reviews. The service here is excellent. Andrew was very informative during my son’s treatment and my son felt very comfortable and at ease. Soon after the treatment my son felt much better and has had no problems with his ears since. We are coming back as a family to maintain our ear health and would highly recommend them to family and friends.

anita li

13:54 26 Nov 21

The Audiologist Andrew provides very professional advices and hearing screening, which told me important information about my hearing problem. He is very patient, told me each procedure step by step and put me at great ease. The service is soothing to me and I will definitely recommend the clinic to everyone in need. Apart from that, the receptionist is very polite and helpful, which answered me a lot of questions online before my appointment. Five star experience definitely! Thanks!!

Oak Deepvastforest

18:51 22 Nov 21

I feel I OWE IT to the staff to leave an EXCELLENT feedback regarding their service.I had my hearing test with them. The staff knew their stuff in and out. They were also very welcoming.On top of the test which was carefully done (they took their time, didn't hurry etc.) we talked about all the details, all the possibilities with regard to my hearing, my past medical history in order to rule out any negative stuff and more.They also produced a document with the results.By the way, the place also looks very nice - I would like to go there again just in order to visit!So, I can only conclude by saying that the service of the Leeds Audiology Clinic was excellent. Hear, hear! :)

Ruth Tobbell

11:54 15 Nov 21

I rarely bother leaving feedback but was so happy with my appointment here I feel I must let others know. I went thinking I needed wax removal but the efficient and helpful audiologist identified I have a retracted eardrum with fluid in the middle ear probably as a result of a recent bad cold. He showed me inside my ear and provided guidance and what I needed to do. I fully expected I'd have to pay the £40 fee for the appointment I'd booked but he just charged £25 for a consultation. I was very reassured bu the whole process and highly recommend them

Oonagh Clapham

09:55 11 Nov 21

Very professional and friendly service! The audiologist took the time to describe my condition to me and even used a camera to show me inside my ear so I knew what my doctors had previously been looking at. This meant I had a better understanding of my condition and felt more empowered to talk to doctors about it. Was also given good post-treatment ear advice to make sure I was taking good care of my ear.

Alasdair MacDougall

12:10 25 Oct 21

Wow - just Wow. How good an experience was that!! I've suffered most of my adult life with wax build up and then removal. Spent many hours using wax loosening treatments (mainly olive oil) and then off to the Doctors/Nurses for syringing or more recently irrigation removal. Apparently this is now "treatment non grata" at Surgeries so difficult to arrange. This time it was my wife who had a problem and had spent weeks using olive oil with little improvement at all. After weeks of this we got lucky. A friend of a friend (really!) made us aware of LAC so a quick call and it was arranged. Greeted on arrival by the Manager Emily, who it turns out we already knew, 1 bit of paperwork and in to see Andrew. Had all the time in the world it seemed. Nothing was too much trouble and we were treated (quite willingly) to the anatomical guide followed by the CCTV view of her ears and the problem wax. We are both of the non squeamish type so thoroughly enjoyed this view (and you know it really has all been removed). (Andrew had some light background music playing which I could hear but my wife could not until he suddenly removed all of her wax). After she was done I had Andrew check my ears and both were on the edge of closing up after all, so they were done as well. Totally painless and both done and dusted in beautiful surroundings in less than 15 minutes. A very enjoyable experience, which I won't hesitate to repeat if required, and all done by such capable professionals. Thank you and Well Done Andrew and Emily

Matt Lloyd

21:59 04 Oct 21

Start to finish great experience. Clean smart office. Warm friendly greeting and the Dr was very informative and brilliant at what he does. No pain or discomfort and came out hearing like never before. What started as me thinking I was losing my hearing was simply sorted with one visit.

Philippa Franklin

19:26 04 Oct 21

Brilliant professional and friendly service. I was made to feel very welcome and comfortable. The Dr was incredibly informative and the process sorted out my blocked ears. Their offices are beautiful and very high tech. Would highly reccomend this audiologist!

Joanna Horton

07:18 30 Sep 21

I would highly recommend Leeds Audiology Clinic - the service was friendly and professional from start to finish. The audiologist was incredibly considerate about the fact I suffer from anxiety and explained the ear wax removal process patiently, providing reassurance throughout. By the time I left, my hearing was perfect and I felt calm and relaxed. If my ears ever end up blocked again I would definitely go back!

Linda Bracewell

10:52 20 Sep 21

Andrew was very kind and understanding. I had a very negative experience at a very well known high street chemist in Huddersfield at the end of July trying to get my ears cleared. Andrew was the polar opposite and managed to syringe my ears using the water irrigation, as they were difficult to do. He made the whole experience as pleasant as it could have been. The clinic is spotless and his daughter on reception was equally as pleasant. It’s taken me about 4 months to finally be able to hear again, all thanks to Andrew Being able to see inside my ears on the screen was also helpful.When my ears need syringing again, which they inevitably will, Leeds Audiology Clinic is the only place I will go.I would highly recommend the Clinic.

Stuart Carter

08:19 18 Sep 21

I really appreciated the fact the audiologist took the time to explain everything to me. Really friendly staff and a fair price. Recommended

Sue Wild

21:40 05 Sep 21

So pleased I found Leeds Audiology Clinic! The service is friendly and professional, using the latest technology. The procedure for ear wax removal was successful and completely painless, with Andrew explaining every step and show me on the video screen what he was doing. I also was assessed for new hearing aids and Andrew gave me all the information I needed about the various options in order to make a decision. I am very pleased with them and with the after care service that the clinic provides. I have already recommended them to a few friends!

Jude Locke

13:55 10 Aug 21

Andrew made a special home visit to my elderly father. He was kind, professional and very helpful. He also advised to get Dad's current aids repaired rather than buy a new pair from him. I would highly recommend and use again if necessary. Many thanks.

Luke O'Connor

08:45 09 Aug 21

Second visit in 2 years for irrigation/suction. Always friendly and helpful, explaining every step and ensuring no discomfort. Feel like a new man with the pain gone and my hearing back.Recommended to my friends and family!

Victoria B.

15:12 04 Aug 21

This town centre clinic is very modern and friendly. Everything was explained clearly and there was no heavy sales pitch. Andrew uses a hearing aid so I valued both his professional and personal opinions. I am confident that I can phone, or return, with any queries I may have about my hearing aid. I was recommended this clinic and now I am happy to recommend them to others. There is metered car parking close by.

Stephen Taylor

10:33 29 Jul 21

This was my second visit to LAC. I had both ears cleared of wax by partly irrigation and partly suction. All very painless and comfortable. Once again, Andrew fully explained everything to me and it is really helpful and interesting to see your ear canals on the screen in front of you and to see the difference before and after treatment. I know there are a number of audiologists in Leeds, but once again I would recommend LAC without hesitation. Other than my GP I have only ever previously used the 2020 Hearing Centre on Dixon Lane Leeds 12. I had a poor experience there and would certainly not recommend them. LAC provide a very professional and courteous service. And Emily on reception is so pleasant and polite.

Jo Rochell

06:49 20 Jul 21

A very professional set up! I loved the use of the video equipment so you could see exactly what was inside your ear. The audiologist was informative and put me at ease. I shall be going back, highly recommend!!b

Eileen Hinds

12:27 01 Jul 21

First class! The team helped me out with a tricky issue, taking care to listen to my needs. Response time was great and I felt valued as a customer. Highly recommended!

Hugh Wrigley

11:34 18 Jun 21

A thoroughly pleasant and professional experience from start to finish. The treatment (ear wax removal) was extremely effective and I am very satisfied with the results. The audiologist is very informative, clearly explaining each stage of the treatment and what caused the build up. I would recommend this to anyone.

Delphine Horner

10:37 12 Jun 21

I can't thank the clinic enough for helping me. The experience was excellent and all members of the team were very accommodating. I had to book this appointment quickly as I was going away and didn't want discomfort during my break. They ensured I got the earliest appointment to suit my needs. 2 days instead of a 4 week wait to see the GP and from entering the clinic to leaving everything was perfect. They considered your needs with the Covid pandemic rulings but this didn't take away from the experience but added to it, giving me assurance and confidence in all they did. Everything was quick, efficient and painless. I would highly recommend visiting this clinic whatever treatment you need. Thank you to all the team.

Kath Johnson

12:49 10 Jun 21

I’ve just made my first visit to the Leeds Audiology clinic & I highly recommend the service and expertise you will receive here. I visited for ear wax removal and from start to finish it was a professional & calm experience. From the lovely warm welcome in reception to the informative and well explained procedure in clinic. The techniques were gently & efficiently applied and I felt totally at ease the whole time.Ears health is so important and here you are in totally trustworthy hands.

Jessica Higgins

15:25 06 Jun 21

Excellent service throughout my visit. The reception area and treatment room were immaculate. I was made to feel welcome and comfortable and everything was explained to me in great detail. I would highly recommend a visit to Leeds Audiology Clinic.

Showbott Entertainment

10:50 02 Jun 21

Visited the clinic for the first time to get some ear impressions. Very good experience throughout. Emily was incredibly helpful via email before hand and the audiologist was very thorough on the day, explaining each step as he went through the process. Would definitely recommend.

ykx

20:33 21 May 21

One side of my ear was initially blocked, but the doctor helped me to remove it within 15 minutes which was really quick. He is patient and his skills is excellent, the process is well-explained and painless. The clinic is also following a strict Covid-19 approach to protect each other👍🏻

Joanne Carlton

22:42 25 Apr 21

I have been at least 6 times and would not go anywhere else. Have been to other places for this treatment and this clinic is exceptional. I have a really narrow ear canal which is really tricky and he manages every time to persevere and does a really great job at getting my ear cleared every time. Would highly recommend!

Ben Brentnall

16:57 22 Apr 21

I had the micro suction ear wax removal done. Everything was fully explained and there was no discomfort at all. Lovely people too. Thanks so much

Julie Herbert

13:27 20 Apr 21

After suffering from completely blocked ears for several weeks I booked an appointment at Leeds Audiology Clinic.I was given a slot on the same day as I rang. The clinic is welcoming and extremely clean.The whole process was very professional . The audiologist was calm and reassuring and talked me through the options available before proceeding.I have had various appointments at other clinics in the past and I can honestly say that this was the best I have experienced. After the treatment my hearing is better than it has been in years and I feel as if a weight has come off my head. The father and daughter team are friendly and work well together to offer an excellent service. Thank you.

Payal Chainani

09:46 20 Apr 21

Amazing service from the moment I walked in. Managed to get an appointment with short notice and the receptionist was very helpful over the phone. The Clinic was immaculate, the audiologist was so great and super friendly, kept me informed throughout the whole process and put me at ease. Would most definitely recommend the Leeds Audiology Clinic

Ryan Davies

20:16 13 Apr 21

I visited Leeds Audiology Clinic after difficulties with a blocked ear and the experience was fantastic. The receptionist was welcoming and the audiologist very reassuring. I was shown a live screening of my ear canal which highlighted the problem and they helped clear my ear quickly and painlessly. Great value for money and will not hesitate to return should the issue resurface.

Paul Lightowler

09:57 01 Apr 21

My dad lost his hearing in one ear when he was younger through an accident. This has caused him to be very protective of his other 'working' ear which has unfortunately started to degrade due to work related noise damage and age.I spoke with Emily at LAC and she was very helpful and gave me confidence that they would be able to provide help with my dads hearing.My dad was hesitant at first but after we'd had our first appointment that was eased. Andy was extremely informative about how everything worked and could also sympathies with my dads reluctance to using a hearing aid. I think that was a big factor in my dad accepting the trial. We are still in the trial period but it is all pointing towards my dad been happy. LAC have given him a new lease of life in regards his hearing. Thank you very much for that. I would highly recommend LAC to anyone who is having trouble with their hearing.

Angie Tucker

11:52 30 Mar 21

Great service from the moment I walked through the door. I was seen quickly and everything was explained fully throughout so that I understood exactly what was happening. Friendly, efficient service, I don't think you can ask for any more. Definitely recommend

More Riz

17:15 20 Feb 21

Fantastic service from the time I walked in. The audiologist was knowledgable, friendly and made me feel comfortable with each procedure. Most importantly, the ear wax removal was painless and effective. I highly recommend LAC and great that I didn’t have to wait 4 weeks for an emergency appointment like Boots offered.

ROB GOOD

14:28 18 Feb 21

Andrew and his receptionist were extremely friendly and welcoming, and wore face coverings and consistently used hand sanitiser. The clinic is very clean, and spacious.I had ear wax removal and was shown the inside of my ear on a screen.Although my ear proved to be a challenge due to the wax stuck inside, Andrew did a great job and unblocked my ear.I will definitely be coming back here in the future as I couldn't fault the team.Very professional, and very fair prices.Thanks LAC!

Neil Wright

13:35 17 Feb 21

I would like to thank Emily for making me feel welcome and for booking me in a day after I asked for a query for clearing my right ear as it was full of wax leaving me hard of hearing. I would also like to thank the audiologist for making me feel welcome too he explained what was going to happen and showed me the view of inside both of my ears. The wax in my right ear was cleaned and wasn't painful I can hear everything again and he even showed my ear after and was surprising how clear it was afterward will definitely be back when I need to :D

Fancy Dress Bash

11:43 17 Feb 21

Review by Ruth Goodman The clinic was very Covid safe and sanitized. The appointment was extremely friendly and reassuring from reception to having the treatment. Everything was explained in detail even showing images on a screen. The procedure was painless and thorough. I would highly recommend people to go there.

Mitch Waterman

15:23 10 Feb 21

My second visit to Leeds Audiology Clinic for micro-suction, and just as positive an experience as the first. Easy to arrange an appointment, friendly, professional staff, taking every precaution possible in the COVID-19 pandemic, with an extremely capable audiologist who went out of his way to explain the procedure, to involve me (showing me the horrific lumps of wax - I did want to see them!) and I left with much improved hearing. I would recommend without hesitation, and when I need my increasingly hairy auditory canals to be unblocked again, I will be going back. Thank you.

Howard Mruczek

11:26 23 Jan 21

Felt very comfortable at the clinic. Staff very friendly and professional. Speedy and painless ear wax removal. Would highly recommend.

Patrick Duffy

15:03 15 Jan 21

Received ear wax removal three days ago and can now hear very well after weeks of being partially deaf. The service provided was first class being very professional and effective. I have previously always had my ears waxed at my doctors practice but will now use this clinic in future having full confidence in their ability to cure the problem Would not hesitate to recommend this clinic to others with the same problem

Mazza

21:45 28 Dec 20

Manage to get an appointment at very short notice. Great service and very friendly, I was put at ease immediately. Diagnosed my ear problem straight away. Would definitely recommend this place.

Maria Munday

19:51 14 Dec 20

So glad I found this clinic! A really professional service so much better than all those high street hearing aid chains...... I came to have wax removed but will certainly be back for new hearing aids from here when I need them. And I'll definitely be recommending to others. Thank you for a 1st class service!

Stacey Grayson

15:36 21 Nov 20

Booking an appointment was easy. I was seen promptly by the audiologist who was friendly & professional. Covid safety measures were observed and the process was explained throughout. It was really helpful to be able to see inside the ear on screen. The treatment was painless and swift - I was in and out in under 20 mins. I’m elated to be able to hear again after weeks of discomfort. I highly recommend LAC.

Sammy Chinyoka

15:16 17 Oct 20

Loved it! Everything was well explained before and after the procedure. Also got to view my ear canal on the screen. With no doubt, I highly recommend this clinic to anyone, great service and very professional. It's great value for money, you will be in good hands.

Tony Hall

11:54 13 Oct 20

A very positive experience, friendly welcome and good atmosphere. Audiologist was very professional and explained everything that was going on, I felt in safe hands. And the end result was amazing. I entered in a slightly muffled fug and left with 100% hearing. Excellent.

tokerstar1

14:19 12 Oct 20

I phoned LAC in the morning as I was totally deaf in 1 ear. I was very happy to get an appointment on the same day. The doctor was very informative throughout the process and kept making sure it didn't hurt (which it didn't at all). The doctor cleaned out both my ears and straight away I can hear 100% again. Very happy, would recomend...

David Haigh

13:24 05 Oct 20

Very professional company. Very pleasant welcome in reception and straight through to be assessed. Clear explanation about what was going to happen and treatment was quick and worked well. Being shown the results via camera was reassuring that everything had worked as planned. In total the whole experience lasted only around 20 minutes and Iwould have no problem in referring anyone to the clinic for any form of ear treatment

Frances Howley

07:47 12 Aug 20

An excellent service. Ear wax removed efficiently and painlessly. A very comfortable, safe environment. Andrew kind and reassuring. Highly recommended

Elaine Vosper

15:49 03 Aug 20

I have just retuned home after my first ever visit to Leeds Audiology Clinic and can not praise them highly enough. Andrew, the audiologist talked me through and explained absolutely everything he was about to do, to clear my blocked ears, and the reason why. I felt totally at ease and can quite honestly say the result is amazing. Thank you for a first class service. So grateful I could get an appointment on the same day as I phoned the clinic.

Geoff Waterfield

17:55 30 Jul 20

Very professional and welcoming. Andrew is excellent at taking you through every step of your treatment and makes you feel very comfortable. Highly recommended and worth every penny to get proper clear hearing back in both ears! Don't waste your time and prolong your discomfort by dealing with your local GP surgery.

Raya Carlton

15:00 25 Jul 20

Amazing clinic! The audiologist was extremely friendly and put me at ease as soon as I went into the clinic! He made me feel comfortable and was very informative- He explained everything he was doing which was brilliant and made me feel relaxed. I highly recommend and will definitely be going back if I have any problems in the future!

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